INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I contact Coscera?

You can reach us anytime at info@coscera.com or on WhatsApp at +971 52 336 4543.
Our support team is available 24/7, and we aim to respond to all inquiries as quickly as possible.

2. Do you deliver outside the UAE?

Yes, we do! Coscera delivers orders across the UAE and to select international destinations with standard shipping charges. Shipping rates and delivery times vary by country — contact us for more details before placing your international order.

3. How long does delivery take within the UAE?

Most UAE orders are delivered within 1–3 working days, depending on your location. We process and ship orders quickly to ensure you receive your products as soon as possible.

4. What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive the wrong product, please contact us within 24 hours with clear photos. We’ll review your request and arrange a replacement or refund right away.

5. Are all products authentic?

Yes — all products sold on Coscera.com are 100% authentic and sourced from trusted suppliers. We take product quality seriously and only stock items that meet professional salon standards.

6. Do you supply to salons and professionals?

Absolutely. Coscera is designed for beauty salons, nail artists, lash technicians, and other professionals. We also offer many products suitable for personal use, so everyone can enjoy salon-quality results at home.

INFORMATION ABOUT US

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